Privacy Policy

Effective Date: 08/28/25
Last Updated: 08/28/25

Protecting your personal information is a top priority for J&S Luxury Limo, LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jsluxurylimo.com or use any of our services, including our mobile applications, payment systems, tools, and products (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Collection of Personal Information

We may collect the following types of personally identifiable information when you interact with us:

First and Last Name
Mailing Address
Email Address
Phone Number
Employer and Job Title
Driver’s License or State ID
Age
Billing and Credit Card Information (for payment processing)
Pickup and drop-off addresses
Date and time of reservations
Special requests or preferences

You may also provide us with additional information voluntarily through online forms, communications, account registration, participation in promotions, or service inquiries.

We do not collect your personal information unless you choose to provide it. However, certain Services may require it for functionality or fulfillment.

2. Use of Personal Information

We use the personal information we collect to:

Deliver the products and services you request
Process payments and complete transactions
Communicate with you regarding your bookings or inquiries
Offer you relevant updates, promotions, and service information
Improve our website, services, and customer support
Comply with legal and regulatory obligations

3. Sharing of Personal Information

We do not sell, rent, or lease your personal information.

We may share your information with trusted third-party partners who help us:

Perform statistical analysis
Send communications
Provide customer support
Arrange deliveries
Service providers who assist in delivering our services (e.g., payment processors, customer support tools)
Successors in the event of a business transfer, sale, or merger

These partners are contractually obligated to keep your information confidential and use it only for the services we request.

We may also disclose your information without notice if required by law, to protect our rights or others’ safety, or to comply with legal processes.

4. Your Rights: Opt-Out and Deletion

Opt-Out of Disclosure

You may opt out of having your information disclosed to third parties for business purposes. To do so, visit: www.jsluxurylimo.com

Right to Deletion

Subject to legal exceptions, you may request that we delete your personal data. We will also direct our service providers to delete it unless retention is legally required or otherwise permitted for:

Completing a transaction
Detecting security issues
Complying with legal obligations
Debugging and maintaining Services
Exercising free speech
Internal use consistent with user expectations

5. Automatically Collected Information

We may automatically collect technical data about your visit, including:

IP address
Browser type
Access times
Referring website URLs
Device identifiers
Cookies and tracking data
Pages visited
Date and time of access

This helps us maintain the quality of our Services and analyze trends and usage.

6. Cookies

We use “cookies” to enhance your experience. Cookies are small files placed on your device that help remember your preferences and improve website performance.

You may choose to disable cookies via your browser settings; however, doing so may limit functionality.

7. Behavioral Tracking

We may track how you interact with our site and services to understand user preferences and deliver customized content.

8. Links to Other Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

9. Data Security

We implement industry-standard safeguards, such as secure servers, firewalls, and password protections to protect your data. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

10. Children Under Thirteen

We do not knowingly collect information from children under the age of 13. If you are under 13, please obtain parental permission before using our site.

11. Email Communications & Opt-Out

You may receive occasional emails from us regarding promotions, updates, or confirmations. You may opt out at any time by:

Replying STOP to marketing emails
Contacting us at info@jsluxurylimo.com

12. External Data Storage

Your data may be stored on secure servers hosted by third-party vendors with whom we have contractual agreements.

13. Updates to This Privacy Policy

We reserve the right to update this policy periodically. Changes will be posted on our website and continued use of our Services after an update indicates your acceptance of the revised policy.

14. Contact Us

If you have questions or believe we have not upheld this Privacy Policy, please contact us:

J&S Luxury Limo, LLC
5550 N. Elston Ave
Chicago, IL 60630
📧 Email: info@jsluxurylimo.com
📞 Phone: (312) 900-5653